Customer Portal

See every step in your supply chain

The Customer Portal gives shippers better visibility, accountability and opportunities for reducing costs. With it, you can access information directly from the vessel itself so that you can locate your goods wherever they are in the world.

Dashboard

The dashboard view provides a comprehensive overview of your supply chain operations. All activities are tracked and displayed in real-time, ensuring that you have complete visibility and control over your logistics.

Milestones

You won’t even need to check the platform as we’ll send you notifications for every milestone, that you determine, your cargo encounters along the journey.

Live view

With the live view, shippers are able to track the progress of their goods from origin to destination.

Vendor Portal

Order management made simple

The companion tech to our Customer Portal, and a comprehensive backend solution in its own right, our Vendor Portal enables you to manage all of your bookings in one central location. With seamless integration and effortless automation, Tobe allows shippers to spend more time building their business and less time processing admin.

Order management

Tobe allows shippers to take full control of the order management process, reducing errors and costs. Every booking, from origin to destination, is logged here, giving you easier access to your records.

Tolerances

Departments will receive notifications when thresholds are exceeded, ensuring quick responses and efficient management of exceptions.

Message log

Communication between shipper and supplier, or vendor and supplier, is facilitated here with all conversations logged and archived so that you have full accountability within your supply chain.

Container Tracking

A better way to track your containers

Not only can you see your goods as they make their way around the world, you can also monitor their progress with regards to customs and be notified to any hold-ups whether they’re caused by extreme weather, geopolitical tensions or shifts in global demand.

Integration

For container tracking to work, it requires GPS data from the vessel. To ensure full coverage across global supply chains, we have access to the GPS data of all major shipping lines.

Real-time updates

Using Windward AI, we’re able to provide instant updates saving you from checking the websites of shipping lines for updates or delays.

Reporting

Choose from a range of customisable reports and select whether you want them to be delivered to you on a daily, weekly or monthly basis. This includes a quarterly consolidated report where can benchmark key elements.

Freight Calculator

Instant access to the market

Get a snapshot of the market instantly with our freight calculator. With freight rates fluctuating all the time, it’s essential that shippers always have access to the latest market prices. Our calculator does exactly that.

Customisable options

The calculator tool allows for customisable suggestions including type of cargo, container size, origin and destination.

My quotes

You'll have a record of all quotes from the freight calculator, enabling price comparisons.

Customs Platform

Streamline your customs processes

Integrate with UK-based port and customs handlers, as well as the UK’s customs platform CDS, and ensure compliance with regulations and industry standards.

Document vault

You can access all customs entries and customs documentation within our document vault, alongside all invoices and bills of lading. This secure platform centralises your documents for easy retrieval, enhancing compliance and ensuring accurate record-keeping.

Dashboard

Through the dashboard view you’ll be able to easily review all successful customs entries and address any issues at the border as and when they occur.

Notifications

With notifications, you'll receive real-time updates on compliance issues, document status changes, and important deadlines, ensuring timely actions and smooth customs processing.

Carbon Calculator

Accurately report on your emissions

Our carbon calculator helps you accurately measure the carbon emissions of your shipments, providing insights into your environmental impact.

Your impact

Many forwarders and shippers aren’t aware of the steps they can take to reduce their carbon footprint and move goods more sustainably. That’s why we partnered with Pledge to provide easier access to greenhouse emissions. Our system will retrieve greenhouse gas emissions for all of your bookings automatically. Emissions are determined based on several factors, including but not limited to:

Gross weight in tonnes, container or pallets
Transport distance
Mode of transport
Other parameters such as the load factor or emissions class